The Crisis Support Network is a community support system that the #SPNFamily can turn to to support or help those suffering from mental health issues, such as depression, self-injury, or addiction; or those affected by cyberbullying.

Need Help? Click to Chat with a Crisis Support Responder


The Supernatural Fandom was the cornerstone of Random Acts’ beginnings and we continue to be supported by the community. It is with great joy and excitement that we partner with IMAlive, To Write Love on Her Arms (TWLOHA), and Pop Culture Hero Coalition to bring to this community the Crisis Support Network.

This initiative provides:

  1. Training opportunities for fan volunteers who wish to be crisis responders in their spare time,
  2. Immediate access to support lifelines for fans in crisis,
  3. Local community resources for those needing additional support or information, and
  4. Training programs for those affected by cyberbullying (coming in 2017).


I Need Help

If this is a medical emergency, please contact emergency services in your area.

Emergency Numbers

United States


United Kingdom











112 / 113 (Police)
118 (Ambulance)



Crisis Support Resources

If you need to talk to someone about your crisis, contact any one of the resources below:


IMAlive Text Chat


To Write Love On Her Arms

United States

National Suicide Prevention Hotline

United Kingdom

0800 068 41 41


0800 1110 111


Lifeline Australia
13 11 14

Russian Federation

Youth Crisis Line
(7) 0942 224 621

116 111

89 19288 / 89 527 00 00


Telefono Amico


I Want to Help


IMAlive will train interested, eligible, and qualified members of the fandom — at no cost, thanks to sponsorship from Random Acts — on how to respond to crisis calls and support their #SPNFamily community.

Become a Crisis Counselor

Sign-ups via the Crisis Support Network are sent through in the order they were submitted. All potential crisis counselors must be at least 18 years old, and must be available at least 4 hours per week. Please note that if you would like to sign up for IMAlive directly through their link and immediately begin the process, you will be responsible for all costs for the program.


Random Acts’ partnership with IMAlive and TWLOHA includes identifying available resources, professional treatment options, and support groups in local communities across the U.S., and eventually across the globe.

Bring Help to My Community

Other Ways to Get Involved

Want to do more, or don’t qualify for these? Click here to find out about upcoming programs!

Notify Me of New Programs


Latest News

November 28, 2016

In 2017, Random Acts is partnering with the Pop Culture Hero Coalition and a team of psychologists and psychiatrists to create training programs for those who are affected by cyberbullying. The Pop Culture Hero Coalition is a nonprofit that works to end bullying. They use stories from TV, film, and comics to make a stand for real-life heroism over bullying, racism, misogyny, LGBTQ-bullying, cyberbullying, and other forms of hate. We will keep you updated on our progress!

Help us to keep building the Crisis Support Network and Random Acts!


You Are Not Alone!


If you have any questions about the Crisis Support Network, please contact our Development Team at